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City of Fremont

Centers for Disease Control & Prevention

Coronavirus COVID-19) FAQ 

World Health Organization


 To our valued guests,

The well-being, health and safety of our guests and Magnussen Lexus Family are the highest priority. As the increasing awareness around novel coronavirus (COVID-19) evolves and continues to be closely monitored around the world, Magnussen Lexus of Fremont will continue business, but not as usual. 

  • We currently offer complimentary mobile service for minor services and pick-up delivery service for major scheduled maintenance services with a Lexus courtesy vehicle within 25 miles. Availibility is limited, so please call our service BDC team at (510) 657-6600 or email us at [email protected] for current availability. 
  • We are also offering complimentary vehicle delivery within 50 miles. You can purchase a vehicle without ever stepping foot in the dealership! Simply complete the finance application online at and we will connect with you to work out the details of your contract. Upon agreement, we will deliver your vehicle and finalize all necessary paperwork at your home of office. Call our sales team at (510) 657-6600 to learn more. 
  • Minimize contact with our Contactless Service Drop-off. Simply pull your vehicle forward on the right side of the service drive, complete the information on the provided envelope, insert your keys and drop it in our secure drop box. Activate the flashing red light to notify our service team and we will be in touch when your service is complete.  *This option is not recommended if you would like a courtesy loaner vehicle. Check out the video on the left for a walk-through of this process.  
  • Our bathroom doors have been adjusted to open by simply pushing them to enter without touching the handle. A waste basket is located near the door to dispose your paper towel after using the handle to exit. 
  • We always use a seat cover and disposable mats on the driver's side when you service your vehicle. Our cashiers and valets will also be wearing gloves to limit the contact and minimize the potential of spreading germs. 
  • Hand sanitizer is available at the cashier counter, front desk and various areas conveniently located for guests and team members to use.
  • We have implemented additional cleaning services throughout the dealership that occur more frequently. We are paying close attention to guest lounges and high traffic areas by disinfecting surfaces that are commonly touched by hands.

We will update our practices according to evolving developlements and will be sure to update our guests as we move forward. We are always open to learning about how we can better serve you and invite you to reach out to us at [email protected]. We would love to hear your thoughts and feedback.
The Magnussen Lexus Family

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